You are probably one bad review away from losing a lot of business. How do you protect your business against it?
We rely on the internet more than ever to search for products and businesses. However, this has led to some decline in credibility and trust. Are online reviews still trustworthy, or can they be misleading? In the early 2000s, Yelp was launched, bringing local business reviews into the mainstream. Shortly after, Amazon introduced customer reviews, […]